Home Care Agencies: Stop Scrambling When Caregivers Call Out
When a live-in caregiver calls out at 6am, you spend 2+ hours calling down a list until someone says yes. I'm testing a simple approach: ranked recommendations based on distance, skills, past patterns, and availability so you know who to contact first. Join the pilot waitlist.
Currently running pilots with 2-3 agencies • Next cohort starts in 2-3 weeks • No cost
The Call-Out Scramble
A caregiver calls out. You need coverage in 4 hours. You start calling caregivers in no particular order.
Random Order
You call whoever comes to mind first, or work down an alphabetical list with no sense of who's most likely to accept.
Wasted Calls
Caregiver #1 lives 45 minutes away. #2 just worked 6 days straight. #3 doesn't do live-ins. You could've skipped all three.
Time Pressure
Each "no" eats 10-15 minutes. After 5 rejections, you've burned an hour and still have no coverage.
Lost Clients
If you can't fill the shift, the family loses trust. One missed shift can cost you a $4K/month live-in case.
How the Pilot Works
This is Shadow Mode: zero extra work during the crisis. Just forward call-out details after it's resolved.
You Handle a Call-Out
Use your normal process. After the shift is filled (or not), forward me: shift details, who you contacted (in order), and who accepted.
I Show You Who I Would've Ranked First
Within a few hours, you get: "Here are the top 3 caregivers I would've suggested based on distance, past acceptance patterns, and availability — and why."
We Repeat 3-5 Times
After 3-5 call-outs, we debrief: Did ranked recommendations save time? Would you have filled shifts faster? Is this worth building into a tool?
Who I Am
I'm Miraj Jara, a data engineer in Connecticut. I work with private-pay home care agencies (20-120 employees) on operational workflow problems.
My current focus: call-out coordination. I'm testing whether ranked caregiver recommendations (based on distance, past patterns, availability) can cut scramble time by 50%+.
My parents are caregivers, so I understand the constraints. This isn't enterprise software. It's a manual pilot to prove the value first, then we'll talk about automation.
Join the Pilot Waitlist
I'm currently running pilots with 2-3 agencies. Next cohort starts in 2-3 weeks. Add your info below. I'll reach out when there's an opening.
Questions about the pilot?
Email Me →